Radiant Skin Policies
It is recommended to arrive at least 10 minutes prior to your appointment, so you have time to complete paperwork, change and relax!
Payments are due upon completion of services and are accepted in cash, check and most credit cards. Gift Certificates must be presented at the time of redemption. Prices are subject to change without notice.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 50% of the amount of your booked appointment. This amount must be paid prior to your next scheduled appointment.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for 50% of the amount of their “missed” appointment booked.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
If you are not fully satisfied with a purchase from our retail area, please bring your receipt and the unused portion of the product back within two weeks of purchase. Radiant Skin will gladly issue a credit on account, good for product or future services. There are no cash or credit card refunds. Unfortunately, we cannot offer credit on product returned after two weeks.
I look forward to serving you!